Privacy Policy

1.1 Information We Collect

• Account Information: Email address, username, password (encrypted)
• Payment Information: Processed through third-party payment processor (Creem - PCI DSS Level 1 Certified), we do not store full credit card information. Creem uses industry-standard encryption to protect your payment data.
• Usage Data: Generation history, credit usage, login logs
• Uploaded Content: Your uploaded jewelry images (temporarily stored, auto-deleted after 24 hours)
• Technical Information: IP address, browser type, device information, cookies

1.2 How We Collect Information

• You provide voluntarily (registration, image upload)
• Automatically collected (cookies, log files)
• Third-party services (Google Analytics, payment processors)

We use collected information for:

• Service Delivery: Process image generation requests, manage accounts
• Service Improvement: Analyze usage patterns, optimize AI models
• Customer Support: Respond to inquiries and technical issues
• Billing Management: Process payments, send invoices and receipts
• Security: Detect and prevent fraud, abuse
• Marketing: Send product updates, promotions (you can unsubscribe anytime)
• Legal Compliance: Comply with legal requirements

3.1 We Do Not Sell Your Personal Information

We will not sell or rent your personal information to third parties.

3.2 Limited Sharing

We share information only in the following cases:

• Service Providers: Cloud servers (AWS/Alibaba Cloud), payment processors (Creem), analytics tools (Google Analytics)
• Legal Requirements: In response to court orders, subpoenas, or other legal processes
• Security: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with advance notice)

3.3 Anonymous Data

We may share or publicly disclose anonymized, aggregated statistical data (not containing personal identity information).

4.1 Security Measures

• Encrypted Transmission: All data transmission uses SSL/TLS encryption
• Password Protection: Passwords are encrypted (bcrypt hashing)
• Server Security: Deployed on secure cloud servers
• Access Control: Strict limitations on internal access
• Regular Audits: Security audits and vulnerability scans

4.2 Data Storage

• Original Images: Temporarily stored, auto-deleted after 24 hours
• Generated Images: Stored on CDN, can be deleted anytime
• Account Data: Encrypted in database
• Log Data: Auto-cleared after 90 days

4.3 Data Breach Notification

In case of data breach, we will notify affected users within 72 hours.

You have the following rights regarding your personal information:

• Right to Access: View your personal information we store
• Right to Rectification: Update or correct inaccurate information
• Right to Erasure: Request deletion of your personal information ("right to be forgotten")
• Right to Portability: Export your data in a readable format
• Right to Object: Opt-out of marketing emails
• Right to Complain: File a complaint with data protection authorities

To exercise these rights, please email: support@jewelrygendna.com
We will respond to your request within 30 days.

6.1 What Are Cookies

Cookies are small text files stored in your browser to identify your device and provide better user experience.

6.2 Cookies We Use

• Essential Cookies: Maintain login status, remember settings (cannot be disabled)
• Performance Cookies: Analyze website usage (Google Analytics)
• Functional Cookies: Remember language preferences, interface settings

6.3 Managing Cookies

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect website functionality.

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If we discover we have collected such information, we will delete it immediately.

If you are a parent or guardian and discover your child has provided personal information without permission, please contact us: support@jewelrygendna.com

Your information may be transferred to and stored on servers outside your country/region. We ensure all data transfers comply with applicable data protection laws (e.g., GDPR, CCPA).

By using the Service, you consent to such transfers.

We may update this Privacy Policy from time to time. Significant changes will be notified via email or website announcement. Please review this page regularly to stay informed.

Continued use of the Service indicates acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Privacy-specific Email: support@jewelrygendna.com
• General Support Email: support@jewelrygendna.com
• Website: https://jewelrygendna.com